Receptionist (m/f/d)

4. February 2025

Description
Are you looking for a new challenge and enjoy working with people? We are seeking a dedicated and friendly receptionist (m/f/d) for our modern ophthalmology practice. Join our dynamic team and help us provide our patients with the best possible service. We look forward to hearing from you!

At Eyemed Berlin, we are looking to appoint a call handler/telephone receptionist (m/f/d) on a full-time or part-time basis to start as soon as possible.

Our two practices have a large base of private patients, and we also perform outpatient (day-case) procedures. To strengthen our team, we are looking for a warm, highly organised team player. Become part of our team now!

Responsibilities / Main Tasks
Are you looking for a new challenge and enjoy working with people? We are seeking a dedicated and friendly receptionist (m/f/d) for our modern ophthalmology practice. Join our dynamic team and help us provide our patients with the best possible service. We look forward to hearing from you!

Qualifications / Requirements
▸ You have a customer-facing qualification (m/f/d)
▸ Ideally, you already have professional experience in a medical practice
▸ You have very good German language skills (at least C1)
▸ You value a harmonious and respectful working atmosphere where people enjoy a laugh together
▸ You are polite, even-tempered, and have a pleasant telephone manner

Scope of the Role
▸ You answer the practice’s phone calls (Mon–Fri 08:00–13:00 and on Mondays 14:00–18:00)
▸ You schedule and manage appointments
▸ You handle patient enquiries regarding prescriptions, referrals, etc.
▸ You respond to email enquiries (07:30–08:00 and 13:00–13:30)