Urgent & EmergencyWhen you need help right away – and where to get it
Act immediately
Do not wait if you have any of these symptoms
- Sudden loss of vision or sudden blurred vision in one eye
- Flashes of light, a shower of dark spots (“soot rain”) or a shadow or curtain in your field of vision
- Severe eye pain, often together with headache, nausea and a hard, red eye
- Chemical burns – rinse the eye with water for at least 15 minutes immediately, then seek medical help without delay
- Injury, a blow to the eye or a foreign body that cannot be rinsed out
- Sudden double vision or a suddenly drooping eyelid
Call us. Even in urgent cases, please call ahead briefly so that we can fit you in as quickly as possible and direct you to the right clinic.
During our opening hours
Nürnberger Straße 67 and Kurfürstendamm 46: (030) 880 41 20
Breitenbachplatz 21: (030) 823 50 78
Phone hours Mon–Fri 8 am – 6 pm
Nürnberger Straße 67 and Kurfürstendamm 46: (030) 880 41 20
Breitenbachplatz 21: (030) 823 50 78
Phone hours Mon–Fri 8 am – 6 pm
Outside our opening hours
Medical on-call service: 116 117 (free of charge, 24 hours) – or go directly to an ophthalmic emergency department (see below).
In life-threatening emergencies: 112
Medical on-call service: 116 117 (free of charge, 24 hours) – or go directly to an ophthalmic emergency department (see below).
In life-threatening emergencies: 112
Ophthalmic emergency departments in Berlin
Charité Campus Virchow Klinikum
Augustenburger Platz 1
13353 Berlin
Tel: 030 – 450 50
Schlosspark-Klinik Berlin
Heubnerweg 2
14059 Berlin
Tel: 030 – 326 40
Sankt Gertrauden Krankenhaus Berlin
Paretzer Str. 12
10713 Berlin
Tel: 030 – 8272 0
Charité Campus Benjamin Franklin
Hindenburgdamm 30
12203 Berlin
Tel: 030 8445 2331
Emergency services / emergency doctor
Phone: 112
Urgent, but not an emergency?
A red eye without pain, a stye, mild conjunctivitis, swollen or itchy eyelids or dry, burning eyes are unpleasant but usually not an emergency. Call us or book a short-notice appointment online – we keep slots free every day for acute complaints.
This information does not replace a medical assessment. When in doubt: better to call once too often.
